It is with great pleasure that we can now confirm that the School Meals Service in Northumberland has once again fulfilled the criteria in the Charter Mark standard.

Charter Mark is a national customer service standard to help everyone in the organisation focus on and improve customer service.

Charter Mark operates as a quality improvement tool and encourages organisations to focus upon their strength and strive for continual development.

The achievement of this standard is recognition of our catering employees and the hard work they have done - well done to everyone.